Shipping Policy

Last Updated: July 30, 2026

Thank you for shopping with Zivora Clothes. We are committed to delivering your order safely and as quickly as possible. Please read our Shipping Policy to understand how we process and deliver your orders.

Order Processing

  • Orders are processed within 1โ€“2 business days after order confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • During sales, promotional events, or holidays, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • Major Cities: 2โ€“4 business days
  • Other Cities & Remote Areas: 3โ€“7 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
  • Any free shipping offers will be clearly mentioned on our website during promotional periods.

Order Tracking

Once your order has been shipped, you will receive a confirmation message or email containing your tracking information (where available), allowing you to monitor your shipment.

Delivery Attempts

Our courier partner will make reasonable attempts to deliver your order.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the order may be returned to us. Additional shipping charges may apply for re-dispatch.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order.

Zivora Clothes is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged or Missing Packages

If your package arrives damaged or appears to have been tampered with:

  • Take clear photos of the package before opening it.
  • Contact us within 48 hours of delivery.
  • Include your order number and photos to help us investigate the issue promptly.

Shipping Delays

While we strive to deliver all orders on time, delays may occur due to:

  • High order volumes
  • Public holidays
  • Weather conditions
  • Courier service disruptions
  • Remote delivery locations

We appreciate your patience and understanding in such situations.

International Shipping

At this time, Zivora Clothes ships within Pakistan only.

If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

If you have any questions or wish to request a return or refund, please contact us:

Zivora Clothes

Email: zivoraclothes369@gmail.com

Phone: +92 329 5872009

Business Hours:

Monday โ€“Saturday

9:00 AM โ€“ 6:00 PM (PKT)

We aim to respond to all return and refund requests within 24โ€“48 business hours.

Thank you for shopping with Zivora Clothes. We appreciate your trust and are committed to providing you with quality products and excellent customer service.