Privacy Policy

Last Updated: July 30, 2026

Welcome to Zivora Clothes. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect the following information:

Personal Information

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely by our payment providers)
Order history

Automatically Collected Information

We may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on our website
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and customer experience
Prevent fraud and enhance security
Comply with legal obligations
Send promotional emails and offers (only if you have opted in)

3. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your preferences
Keep your shopping cart active
Analyse website traffic
Improve website performance
Deliver relevant advertisements

You can disable cookies through your browser settings, although some features of the website may not function properly.

4. Payment Security

We do not store your complete payment card information on our servers.

Payments are processed securely through trusted third-party payment providers using industry-standard encryption.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers that help us operate our business, including:

Payment processors
Shipping and courier partners
Marketing platforms
Website hosting providers
Analytics services

These partners may only use your information to perform services on our behalf.

6. Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send you information about:

New arrivals
Exclusive offers
Discounts
Promotions
Product launches

You can unsubscribe at any time using the unsubscribe link in our emails.

7. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission is completely secure.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
Request a copy of your personal data

To exercise these rights, please contact us using the details below.

9. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with the revised "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Zivora Clothes

Email: zivoraclothes369@gmail.com

Phone: +92 329 5872009

Business Hours:
Monday – Saturday
9:00 AM – 6:00 PM (PKT)

Thank you for trusting Zivora Clothes. Your privacy and security are important to us.